Frequently asked questions & Donations 

Does ROVER PET STORES INC accept donated items? Yes, we do accept donated items. However, since we are a for-profit business, donations are not tax-deductible and do not qualify as charitable contributions.

 

What kinds of items can I donate? We accept gently used pet supplies such as beds, toys, leashes, carriers, grooming tools, and unopened food or treats that are still within their expiration date.

 

 Will I receive a tax receipt for my donation? We can provide a receipt for your records, but it cannot be used for tax deduction purposes due to our for-profit status.

 

Are pets available for adoption at your store? While we don’t operate as a shelter, we occasionally host adoption events in partnership with local rescues. Follow us on social media for updates.

Do you offer grooming services? NO! We do not provide grooming services.

 

Can I return or exchange products? Yes, returns and exchanges are accepted within 30 days of purchase with a valid receipt. Items must be unused and in original packaging.

 

Do you have a rewards program? Absolutely! Our ROVER Rewards Program lets you earn points on purchases and enjoy exclusive discounts and offers.

We’re grateful for the community’s continued support and generosity. If you’re looking to donate items to ROVER PET STORES INC, here’s what we currently accept:

Accepted Items:

  • Gently used pet beds and blankets

  • Unopened pet food and treats (within expiration date)

  • Pet toys in good condition

  • Leashes, collars, and harnesses

  • Clean pet carriers and crates

  • Grooming tools and supplies

  • Bowls, feeders, and water dispensers

  • Training pads and litter boxes

  • Pet clothing and accessories

  • Aquarium supplies (filters, decorations, etc.)

Please ensure all items are clean, safe, and usable. We do not accept expired food, damaged equipment, or items that pose a safety risk to pets.

Important Reminder: ROVER PET STORES INC is a for-profit business, not a charitable organization. This means:

  • Donations are not tax-deductible.

  • Donors will not receive a tax benefit.

  • We are required to record donated items as income and pay the appropriate taxes.

  • We comply with all state laws regarding donation solicitation and clearly communicate our for-profit status.

We appreciate your kindness and commitment to helping pets in our community. Stay tuned — we’ll be posting updates and new donation opportunities soon!